1. Shipping & Delivery Policy
Shipping & Delivery Policy! First of all, we offer Free Standard delivery anywhere local and across the globe. Especially relevant, we don’t deliver to PO Boxes, military and restricted areas; all naval ports and Jurong Island. Deliveries are made to countries that our logistics partners have affiliates in. In addition, we strive to keep our affordable rates and focus on getting items to you quickly, promptly and safely. Countries that we do deliver to and our charges, proceed to the checkout page. There’s charges definitely based on the weight and volume of an item. As a result, after entering your delivery details, we auto calculate the delivery charges. In addition, location determines your delivery charges without the need for payment or registration.
2. Order Status & Tracking
Orders placed from Monday to Friday; processed and shipped within 2 working days. Most of all, this excludes public holidays and is contingent upon confirmation of payment, from our warehouse. Due to certain shipping circumstances, they will vary due to online security checks, shipping restrictions, payment authorization and packing and dispatching of order. Email confirmations are sent for all orders that we receive.
There are 2 delivery options available for customers, Standard and Express courier.
Standard Courier – is FREE for all local orders and it takes approximately 5 working days to reach you from the time of order.
Express Courier – is available at an additional charge of $5.00 and it takes approximately 10 to 15 working days to reach you from the time of order.
The Best Way To Choose Delivery
Get better delivery when choosing delivery times 9am to 10pm, weekdays or Saturdays. Use these times for both Standard or Express couriers. Once the order has been dispatched, you’ll receive an email confirmation with the tracking number. Check and track the delivery status of your orders with our local logistics partner. Apply your 6-digit Order Number to track delivery status. An additional charge for re-delivery manditorily added if no one is present to receive the package. Provide your contact number under the address selected upon checkout. Consequently, the courier company will contact you immediately in unforeseen circumstances.
International deliveries; the time taken is dependent on our logistics partners and their affiliates. Know that your order is safely on its way and may track its status here.
- TAXES, DUTIES & TARIFFS
Furthermore, international orders must pay for all import taxes, duties, and tariffs (if any). See your country’s governing laws in order to clear customs.
- MODE OF PAYMENTS
We accept payments via VISA/MASTER credit and debit cards, and American Express. Also, please visit 2Checkout for more information. Finally, we do not accept payments via ATM or inter-bank transfers.